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Terms of Service

The ground rules, kept simple

The terms that apply when you use the Machinzi website and the Machinzi software.

Your agreement comes first

Where your quote or contract says something different, the contract applies.

Clear billing

Fees and billing cycle are exactly as agreed in your quote or contract.

You control your accounts

You manage your users and keep their passwords private.

01

About these terms

These terms apply to the Machinzi website and the Machinzi software (the “Service”). By using the Service, your business (“you”) agrees to them. Your quote or contract with Machinzi sets out the commercial details; where it differs from these terms, the contract applies.

02

The Service

Machinzi is business management software for machinery and vehicle dealers — covering inventory, import tracking, sales, installments, ledgers and reports. It is offered in different editions, either hosted online or installed on your own computer. The features you receive depend on the edition in your agreement.

03

Accounts and access

  • You are responsible for the user accounts you create, for keeping passwords private, and for how your staff use the software.
  • Let us know straight away if you believe an account has been used without permission.
  • Machinzi keeps a support account on each installation, used only to provide support and maintain the Service.
04

Fees and payment

  • Fees, billing cycle and any setup charge are as set out in your quote or contract.
  • Invoices are due by the date shown on them.
  • If an invoice remains unpaid after the agreed grace period, access to a hosted account may be paused until payment is received.
05

Your data

  • The business data you enter into Machinzi belongs to you. We use it only to provide the Service, as described in our Privacy Policy.
  • You are responsible for having the right to record information about your own clients and suppliers in the Service.
06

Acceptable use

You must not use the Service for anything unlawful, try to access other customers’ data, interfere with our systems, or copy, resell or reverse-engineer the software except where the law allows it.

07

Support

Support is provided through the contact details on this website. We work to keep the Service running smoothly, though occasional interruptions for maintenance or updates may happen.

08

Responsibility

Machinzi is a record-keeping tool; business decisions based on its information remain your own. To the extent the law allows, Machinzi is not liable for indirect losses such as lost profit.

09

Ending the Service

Either side may end the Service as described in your contract. We may suspend the Service if these terms are seriously breached or fees remain unpaid.

10

Changes and governing law

We may update these terms as Machinzi grows; the current version is always the one published on this page. These terms are governed by the laws of Pakistan.

Questions about this page?

Our team is happy to explain anything here in plain words.